This website ("www.therascals.co.uk") is operated by The Rascals, care of Trinity Street Direct, The Queensway, Leamington Spa, CV31 3JT.
The terms "The Rascals”, "we", "us", "our" and "ours" when used in this Privacy Statement mean The Rascals and any companies under the control of The Rascals.
The terms "you", "your" and "yours" when used in this Privacy Statement mean any user of this website.
IMPORTANT: BY SUBMITTING PERSONAL DATA TO US AND/OR BY USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.
Scope of Privacy Policy
We are committed to the privacy and confidentiality of information provided by you to us. This Privacy Policy describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through this website to the extent that such Personal Data is protected by applicable European data protection laws. The term "Personal Data" refers to personally identifiable information about you, such as your name, e-mail address or mailing address.
Notification of changes to Privacy Policy
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing products and services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you and the local data authority where required by law of the changes. We encourage you to check this page frequently.
Collection of Personal Data including e-mail addresses
You may choose to buy products from us (where offered) or to receive additional information from us. When you purchase our products or request additional information, we request personal information about you such as your name, postal address, e-mail address, telephone number and payment details. We may also ask for demographic information to enable us to provide a personalised service to you. The information you provide is either manually or electronically stored in our databases. We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate post codes are received, we may use third party software to fix them.
Use of Personal Data
We will use your Personal Data to fulfil your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes. We may use information held about you in the following ways:
To ensure that content from this website is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
We may also use your Personal Data, or permit selected third parties to use your Personal Data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your Personal Data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your Personal Data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your Personal Data (the registration form).
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the Personal Data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
We may also use your Personal Data, or permit selected third parties to use your Personal Data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your Personal Data, we (or they) will contact you by electronic means only if you have consented to this.
Unsubscribe
We hope you will be delighted with our products and services. However, if you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at the address given below with "Email Unsubscribe" in the subject heading.
If you also wish to be removed from our post marketing database, please let us know by e-mailing us at the address given below with "Mail Unsubscribe" in the subject heading or writing to us at the address given below.
Cookies
Cookies are software applications which are placed onto the hard drive of your computer by websites. The aim of a cookie is to track a user’s navigation of a website and store the information on the user’s hard drive and may make your visits to a website more productive by storing and using information on your website preferences and habits.
We may track and process information and data in relation to your use of this website using cookies, although we will not disseminate this information to anyone except our officers, employees and contractors. Further, we may use cookies to collect information about your computer, including where available your IP address, operating system and browser type, for system administration, services enhancements and to report aggregate information to our advertisers, other third party service providers and interested third parties. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
You can permanently disable cookies on your computer by following the instructions at www.allaboutcookies.org, but disabling cookies may reduce your ability to take advantage of all or some of the features of this website. These instructions are currently as follows, although you should check the website named above for the latest guidance:
If you are using Microsoft Windows Explorer
Open ‘Windows Explorer’
Click on the ‘Search’ button on the tool bar
Type ‘cookie’ into the search box for ‘Folders and Files’
Select ‘My computer’ in the ’Look In’ box
Click ‘Search Now’
Double click on the folders that are found
‘Select’ any cookie file
use the ‘Delete’ button on your keyboard
Disclosure of your Personal Data
We do not share, sell or distribute your Personal Data with unrelated third parties, except as otherwise provided for in this Privacy Statement. In addition we may disclose your Personal Data to third parties:
If we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.
If our assets are acquired by a third party, in which case Personal Data held by us about our users may be one of the transferred assets.
If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or our safety, or that of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Data access and corrections
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a charge up to the maximum as allowed by applicable law (currently £10). We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any Personal Data you have given to us by contacting us at the addresses given below.
Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
Links to other websites
This website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.
Transfer of data abroad
If you are visiting this website from a country other than the country in which our servers are located (currently England) the various communications will necessarily result in the transfer of information across international boundaries.
In addition the Personal Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in the provision of support services.
By visiting this website and communicating electronically with us, you consent to the processing and transfer of your Personal Data as set out in this Privacy Policy.
Feedback
We welcome comments about this Privacy Policy. If you have any questions about this Privacy Policy or any part of our service, you may contact us by e-mailing therascals@trinitystreetdirect.com or by writing to us at The Rascals, Trinity Street Direct, The Queensway, Leamington Spa, CV31 3JT. Any feedback will be stored at this office.